Terms of Service
Effective date: June 9, 2026
Last updated: June 9, 2026
These Terms of Service ("Terms") govern your access to and use of the beelo.ai website and the beelo.ai service (the "Service"), provided by BrainCode Sp. z o.o., ul. Floriańska 6/2, 03-707, Warszawa, Poland ("beelo.ai," "we," "us," or "our").
By creating an account, accessing, or using the Service, you ("Customer," "you") agree to these Terms. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have authority to bind that entity, and "you" refers to that entity. If you do not agree, do not use the Service.
1. The Service
beelo.ai is a software-as-a-service platform that helps advertisers and subscription apps discover winning advertising creatives and reduce subscriber acquisition cost. The Service includes modular creative generation, test-package assembly, results collection, and element-level performance analysis and recommendations. We may add, modify, or discontinue features over time.
The Service is intended for business use only and is offered to companies and professionals, not to consumers.
2. Eligibility and accounts
2.1. You must be at least 18 years old and able to form a binding contract to use the Service.
2.2. You are responsible for the accuracy of registration information and for keeping it up to date.
2.3. You are responsible for safeguarding your login credentials and for all activity under your account. Notify us promptly at privacy@beelo.ai of any unauthorized use.
2.4. You are responsible for the actions of users you invite or permit to access the Service under your account.
3. Subscriptions, fees, and payment
3.1. Plans. Access to the Service may be offered on a subscription basis, by seats, by volume, and/or with a value-based tier tied to managed advertising spend, as described in your order or on our website.
3.2. Fees. You agree to pay all fees for your selected plan. Unless stated otherwise, fees are exclusive of taxes, which you are responsible for.
3.3. Billing and renewal. Subscriptions renew automatically for successive terms unless cancelled before the end of the current term. Payment is due according to your billing cycle.
3.4. Late or failed payment. We may suspend or limit the Service if fees are overdue.
3.5. Changes to pricing. We may change fees for future terms with reasonable prior notice. Changes do not apply retroactively to the current paid term.
3.6. Refunds. Except where required by law or expressly stated, fees are non-refundable.
4. Connecting advertising accounts and third-party platforms
4.1. To use core functionality, you may connect third-party advertising accounts (e.g., Meta Ads, TikTok Ads) via their official APIs. You authorize us to access and process data from those accounts solely to provide the Service.
4.2. Your use of third-party platforms is subject to their terms and policies. You are responsible for complying with them and for maintaining any required permissions and ad-account access.
4.3. We are not responsible for the availability, accuracy, or changes of third-party APIs and platforms, or for actions those platforms take regarding your accounts or campaigns (including ad rejections, account restrictions, or policy enforcement).
4.4. You may revoke our access to a connected account at any time; doing so may limit or disable parts of the Service.
5. Customer content and data
5.1. Ownership. You retain all rights to the content, materials, product information, and data you upload or make available to the Service ("Customer Content"), including campaign data accessed via connected accounts.
5.2. License to us. You grant us a worldwide, non-exclusive license to host, process, and use Customer Content as necessary to provide, secure, and improve the Service and to generate the outputs you request.
5.3. Generated outputs. Subject to your payment of applicable fees, creative variants and recommendations generated for you through the Service ("Outputs") are yours to use for your advertising. You are responsible for reviewing Outputs before publishing them and for ensuring they comply with applicable laws and platform policies.
5.4. Aggregated and de-identified data. We may create and use aggregated and de-identified data derived from use of the Service (which does not identify you or any individual) to operate, analyze, and improve the Service and its algorithms.
5.5. Responsibility for content. You represent that you have the rights to all Customer Content and that it, and your use of the Service, does not infringe third-party rights or violate any law.
6. Acceptable use
You agree not to:
- use the Service in violation of any law or third-party right, or in violation of any connected platform's policies;
- upload unlawful, infringing, deceptive, or harmful content, or content you are not authorized to use;
- create advertising for prohibited, fraudulent, or deceptive offers;
- attempt to reverse engineer, decompile, copy, or create derivative works of the Service except as permitted by law;
- access the Service to build a competing product, or scrape or extract data beyond normal use;
- interfere with, overload, or disrupt the Service or its security;
- share or resell access to the Service without our written consent;
- misrepresent your identity or impersonate others.
We may investigate and take action — including suspension or termination — for violations.
7. Intellectual property
7.1. The Service, including its software, models, algorithms, design, and documentation, and all related intellectual property, is owned by beelo.ai or its licensors. These Terms do not grant you any rights in the Service except the limited right to use it as described.
7.2. "beelo.ai," our logos, and other marks are our property. You may not use them without our prior written consent.
7.3. If you provide feedback or suggestions, you grant us a perpetual, royalty-free right to use them without obligation to you.
8. Confidentiality
Each party may receive non-public information of the other ("Confidential Information"). The receiving party will use it only to perform under these Terms, protect it with reasonable care, and not disclose it to third parties except to personnel and advisors bound by confidentiality. This does not apply to information that is public, independently developed, or lawfully obtained without restriction.
9. Data protection
Our processing of personal data is described in our Privacy Policy, which forms part of these Terms. Where we process personal data on your behalf as a processor (for example, campaign data from connected accounts), a Data Processing Agreement (DPA) applies; contact privacy@beelo.ai to request one. You are responsible for having a lawful basis for any personal data you provide to or process through the Service.
10. Service availability and support
We aim to keep the Service available but do not guarantee uninterrupted or error-free operation. We may perform maintenance, updates, and changes. Any service levels or support commitments, if applicable, will be set out in your order or a separate agreement.
11. Beta and pilot features
Parts of the Service may be offered as pilots, beta, or evaluation features ("Beta Features"). Beta Features are provided "as is," may be changed or withdrawn at any time, and may be subject to additional or different terms communicated to you.
12. Disclaimers
12.1. The Service is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, and non-infringement, to the maximum extent permitted by law.
12.2. We do not warrant any particular advertising result, cost reduction, conversion, ROAS, or campaign outcome. Advertising performance depends on many factors outside our control, including your offers, audiences, budgets, and the policies and algorithms of third-party platforms.
12.3. Outputs are generated with the assistance of automated systems and AI and may contain errors. You are responsible for reviewing and approving all Outputs before use.
13. Limitation of liability
13.1. To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill.
13.2. To the maximum extent permitted by law, our total aggregate liability arising out of or related to these Terms and the Service will not exceed the fees you paid to us for the Service in the twelve (12) months preceding the event giving rise to the claim.
13.3. Nothing in these Terms limits liability that cannot be limited under applicable law (including liability for intentional misconduct or gross negligence where mandatory law so provides).
14. Indemnification
You will defend and indemnify beelo.ai against third-party claims, damages, and reasonable costs (including legal fees) arising from: (a) your Customer Content; (b) your use of the Service in violation of these Terms or law; or (c) your advertising campaigns and offers. We will notify you of the claim and allow you to control the defense, cooperating reasonably.
15. Suspension and termination
15.1. You may stop using the Service and cancel your subscription as described in your plan.
15.2. We may suspend or terminate your access if you breach these Terms, fail to pay, or where required to protect the Service, other customers, or to comply with law.
15.3. Upon termination, your right to use the Service ends. We may delete Customer Content after a reasonable period, subject to legal retention obligations. Sections that by their nature should survive (including ownership, confidentiality, disclaimers, limitation of liability, indemnification, and governing law) will survive termination.
16. Changes to the Service and Terms
We may update these Terms from time to time. For material changes, we will provide reasonable notice (for example, by email or in the Service) and update the date above. Your continued use of the Service after changes take effect constitutes acceptance. If you do not agree, you must stop using the Service.
17. Governing law and disputes
These Terms are governed by the laws of Poland, without regard to conflict-of-law rules. The courts competent for the registered seat of BrainCode Sp. z o.o. in Warsaw, Poland, will have jurisdiction over disputes, except where mandatory law provides otherwise. Nothing in this section deprives a consumer (where applicable) of protections under mandatory law of their place of residence.
18. General
18.1. Entire agreement. These Terms, together with the Privacy Policy and any order or DPA, constitute the entire agreement between you and us regarding the Service.
18.2. Assignment. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.
18.3. Severability. If any provision is unenforceable, the rest remains in effect.
18.4. No waiver. Failure to enforce a provision is not a waiver.
18.5. Force majeure. Neither party is liable for delays or failures caused by events beyond its reasonable control.
18.6. Notices. We may send notices to the email associated with your account. Legal notices to us should be sent to privacy@beelo.ai.
19. Contact
BrainCode Sp. z o.o.
ul. Floriańska 6/2, 03-707, Warszawa, Poland
Email: privacy@beelo.ai
Contact: Anton Rogachevskyi — anton.rogachevskyi@gmail.com